
**"Behind the Desk: Confessions of a Customer Service Manager"**
Ever wonder what *really* goes on behind the scenes in customer service? From hiring nightmares to firing fiascos, HR landmines to toxic upper management, this podcast pulls back the curtain on the chaos, challenges, and occasional triumphs of leading a customer service team.
Join your host—a battle-tested Customer Service Manager—as they share wild stories, hard-earned lessons, and unfiltered takes on insane employees, workplace drama, and the rare moments that make it all worth it. Whether you're in the trenches yourself or just love a good workplace horror story, this is the no-holds-barred look at the messy, stressful, and sometimes hilarious world of customer service management.
New episodes drop every [insert day]. Subscribe now—because therapy is expensive, but this podcast is free.
#CustomerServiceWarStories #ToxicWorkplace #ManagementUnfiltered
Missed opportunities can happen in one's professional and personal life. We always find ourselves asking, "What if..
Luke Chase recently landed his dream job. He is a manager at a major corporation and is already excelling. Luke may have found the love of his life. Previously, when such opportunities have come his way, he has reserved himself to being only a friend. He struggles to decide what is his best course of action. Past relationships haunt and cripple him from pursuing his heart's desire.
If 6 was 9 is a complex story of emotions and mental health.
It addresses the past to help see how one is shaping the future. Sometimes, the thing that hurt us the most is what we desire stronger.
To book JC Hennington for speaking invitations, please contact us.
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